What countries do you ship to?
We ship everywhere in the world! To learn more about the details, you can check out the “Project Details” section of our campaign page.
Last updated: April 26, 2022 07:09
How do I purchase items that are not included in my tier?
The BackerKit surveys are now open, and you can select your add-on items in BackerKit!
Last updated: April 26, 2022 07:09
Is it possible to change tiers in Backerkit?
It is :) You can easily switch tiers on the first page of your BackerKit survey by clicking “Switch your Pledge Level’’ underneath the “Get Started!” button.
Last updated: April 26, 2022 07:09
If I get add-ons, will everything arrive together or will they ship separately?
Everything will arrive together with your pledge!
Last updated: March 22, 2022 10:10
Will the box fit all of the cards sleeved?
The Kickstarter exclusive version of the box fits all cards in the base game (as well as all expansions and Kickstarter exclusive cards in this campaign) with sleeves!
Last updated: March 22, 2022 10:10
I am a previous backer and should be getting Unicorn character items with my pledge. Will those appear in my add-ons automatically?
If you are a previous backer and are eligible to receive one or more of the Unicorn character items with your pledge, please note that they will not appear in your listed add-ons. We will include them in your order after surveys are closed out in a few weeks, so do not be alarmed if you do not see them in your order summary!
Last updated: April 26, 2022 06:39
Are retail pledges an option?
We won’t be offering retail distribution of Casting Shadows until 2023, and the retail version will be the standard edition of the game outlined in this campaign. If you are interested in buying multiple copies of the Kickstarter Exclusive Edition for a retail setting, you can add additional copies of the game in the add-on store.
Last updated: April 27, 2022 08:25
Can I use Casting Shadows art for my personal profile pics?
Of course! Just be sure to tell your friends where you got it ;)
Last updated: March 22, 2022 10:10
Do I need to buy Shadow Form Meeples separately?
If you are getting the Kickstarter Exclusive Edition of Casting Shadows, it will come with 8 Shadow Form Meeples, representing Characters from the base game, expansion, and the 2 Kickstarter Exclusive characters.
Last updated: April 27, 2022 13:04
What is BackerKit?
BackerKit is a service that crowdfunded project creators use to keep track of hundreds to tens of thousands of backers—from shipping details, pledge levels, preferences and quantities, whether they have paid or had their card declined, special notes, and everything in between!
The BackerKit software and support team is independent from the campaign’s project team—BackerKit does not handle the actual reward shipping. For more information about the preparation or delivery status of your rewards, please check the project's updates page.
How does BackerKit work?
After the campaign ends, the project creator will send you an email with a unique link to your survey. You can check out a walkthrough of the process here.
I never received my invitation. How do I complete the survey?
The most common reasons for not receiving a survey email is that you may be checking an email inbox different from the email address you used to sign up with Kickstarter, Indiegogo or Tilt Pro account, or it may be caught in your spam filter.
Confirm that the email address you are searching matches the email address tied to your Kickstarter, Indiegogo, or Tilt Pro account. If that doesn’t work, then try checking your spam, junk or promotions folders. You can also search for "backerkit” in your inbox.
To resend the survey to yourself, visit the project page and input the email address associated with your Kickstarter, Indiegogo or Tilt Pro account.
How do I update my shipping address?
BackerKit allows you to update your shipping address until the shipping addresses are locked by the project creator. To update your address, go back to your BackerKit survey by inputting your email here.
When will my order be shipped, charged or locked?
That is handled directly by the project creator. BackerKit functions independently of the project itself, so we do not have control of their physical shipping timeline. If you want to check on the project’s status, we recommend reading over the project's updates page.
I completed the survey, but haven't received my rewards yet. When will they arrive?
As BackerKit does not actually handle any rewards or shipping, the best way to stay updated on the shipping timeline would be to check out the project's updates page.